Information for existing customers

New Website Launch

Our new website is now live. We have a new platform, a new design and hopefully, an easier way for our customers to shop.  

If you have purchased on the old The Scottish Fine Soaps website since January 2018 you can activate your account on our new website by requesting an account activation email click here

If you do not receive an email once requested, you can set up a new account on our website.

Will I be able to view old orders?

You will not see previous orders within the new website but your addresses and contact information will still be available.  When you login, you can check over this information and update it from your account. 

I no longer want to hold an account with you.

You can email us at and we will delete your account from our system. Please note, if you want to order from us in the future, you will need to set up a new account.